As business opportunities grow in size and complexity, relationships built on trust and respect are more important than ever. Close-working relationships define Morgan Lewis culture and service philosophy.
Our success as a law firm is based on our ability to help clients consistently meet their legal and business objectives on a timely and cost-effective basis. Morgan Lewis is honored to be one of only three firms in the United States named to the Client Service Hall of Fame by the independent BTI Consulting Group, which based its recognition on hundreds of interviews with leading companies over the course of a decade. We earn the trust, confidence and respect of some of the largest corporations in the world by adhering to five primary core values:
- Excellence in client service and overall work product
- Value in meeting and exceeding clients' expectations
- Integrity at both the individual and institutional levels
- Commitment to our clients, employees and communities
- Teamwork within the firm and with clients to foster idea and information sharing
We have pursued a client-focused strategy to ensure that we have and continue to develop "experts" in specific fields who can provide greater value because of their depth of knowledge. Our goal is to provide value for each client, which includes knowledge of existing laws and issues on the horizon; innovation and creativity to help solve difficult or novel problems; significant experience with key regulators and their processes to anticipate issues in advance and develop strategies to avoid or minimize those regulatory obstacles; and access to a wide range of other parties, such as investment bankers and other experts, that may need to be called upon for a client.
As important, our network of practice groups within the firm is exceptionally deep and enables us to pull together the appropriate team of lawyers from multiple practice groups to meet our clients’ needs. To ensure superior client service, typically one partner is designated to oversee each client relationship. The role of this partner is to stay in close touch with the client to understand their needs and issues, to make recommendations regarding strategy and staffing, and to act as a sounding board and problem solver across our practice groups.