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Areas of Experience
The Morgan Lewis Global Outsourcing, Technology, and Commercial Transactions Practice offers a highly focused skill set, thoroughly integrated with the other legal practices that Morgan Lewis clients have traditionally relied on for more than 130 years. The Global Outsourcing, Technology, and Commercial Transactions Group draws on the knowledge and skills of its own members, all recognized leaders in this area, as well as the resources of every key Morgan Lewis practice group in Morgan Lewis's offices worldwide.
- Information Technology Outsourcing (ITO)
- Business Process Outsourcing (BPO)
- Human Resources Outsourcing (HRO)
- Outsourcing in the Life Sciences Industry
- Outsourcing in the Financial Services Industry
At Morgan Lewis, we help our clients use outsourcing as part of their business strategy. Although we have worked quite extensively with outsourcing suppliers, our primary focus is with the customer community. We work with our clients and with their other advisors to determine realistic objectives for the outsourcing, develop a set of business requirements that will meet those objectives and ultimately achieve a deal that reflects those business requirements.
If a typical outsourcing model is followed, a customer's ability to provide the outsourced services for itself is greatly diminished or gone. For that reason, we concentrate on these simple yet very important goals:
- The contract must not leave the customer feeling out of control.
- The outsourcing relationship must be flexible enough so that the business always drives the outsourced services.
- The charges must always be predictable.
- The impact of change should always be predictable.
The best way to make sure that a customer's outsourcing relationship will succeed is to keep the contract in mind during every phase of the acquisition process—from the first meetings with potential suppliers, through the RFP process and into contract negotiations. The Morgan Lewis team will be there with you every step of the way.
Who will be on your team
The Global Outsourcing, Technology, and Commercial Transactions Group includes lawyers in eight offices spanning the North American, European and Asia Pacific markets, making Morgan Lewis's Global Outsourcing Group one of the most globally diverse outsourcing practices in the world. When you invite our team to join yours, your team may include the lawyer who "wrote the book" on outsourcing, lawyers who are internationally recognized for their excellence in outsourcing and technology transactions, an adjunct professor at one of the most prestigious law schools in the United States, or perhaps the only lawyers who have been recognized by a leading industry trade publication as among the innovators and influencers most likely to effect positive change in the way customers buy technology.
The professionals in our Global Outsourcing, Technology, and Commercial Transactions Group have published articles relating to the outsourcing industry for numerous leading publications, including:
- Bank Systems & Technology
- Bank Technology News
- Business Finance
- CIO Magazine
- Computer Law Reporter
- High-Tech Industry
- HRO Today
- Information Week
- Internet World
- Mergers & Acquisitions – The Dealmakers Journal
- New York Law Journal
- Optimize Magazine
- PC Magazine
- The Legal Intelligencer
- The Pennsylvania Lawyer
- Transform Magazine
As recognized experts in their field, Morgan Lewis outsourcing lawyers have published several books on technology and business process outsourcing transactions, including Information Technology Outsourcing: Process, Strategies, and Contracts (John Wiley, 2005) and Business Process Outsourcing: Process, Strategies, and Contracts (John Wiley, 2007). They have also lectured on outsourcing to various business, legal, and professional groups. Several of our Outsourcing partners have been consistently listed as recommended lawyers by Chambers USA and Chambers Global.