A recent article by Information Services Group (ISG) partner Harvey Gluckman highlights the following trends in the global sourcing market over the last two years:
- Higher volumes of smaller deals with shorter contract terms
- An increased occurrence of "best of breed" multisourcing
- A shift away from the request for proposal process toward the more flexible, collaborative "request for solution" approach
- The emergence of new managed service markets
These topics will be explored further at the upcoming ISG Americas Sourcing Industry Conference held September 29–30 in Dallas, Texas.