C. ("Kari") Krusmark

Kari’s practice focuses on cloud service agreements; information technology outsourcing (ITO) services; business process outsourcing (BPO) services; systems implementation and integration; application development, licensing, and maintenance; consulting services; transitional services; strategic alliances; OEM and reseller arrangements; contract manufacturing; and the purchase and sale of goods and services.

Kari also advises private equity firms and their portfolio companies on complex outsourcing and commercial transactions, helping clients navigate the full outsourcing lifecycle—from the RFP stage through renegotiation, dispute resolution, and termination. Her ITO experience includes application development and maintenance, infrastructure, end user computing, help desk and call center operations, IT security, and managed networks. Kari’s BPO experience covers facilities management, finance and accounting, claims processing and other back-office functions, human resources, logistics and distribution, and procurement.

Before joining Morgan Lewis, Kari was a corporate and technology transactions partner at another global law firm. Prior to attending law school, Kari worked for several years in the marketing and advertising industry.

Technology-Related Commercial Transactions

• Represented a start-up technology company in the negotiation of go-to-market services agreements and component supply agreements for an augmented reality product
• Represented a leading semiconductor chip manufacturer in the negotiation of several long-term supply agreements
• Represented a multinational automobile manufacturer in the negotiation of long-term purchase agreements in connection with an OEM alliance with another vehicle manufacturer
• Represented a leading technology company in the negotiation of long-term supply agreements for hardware and software products in connection with a separation and spin-off
• Represented an electric vehicle company in connection with the development of an OEM agreement for autonomous and connected car components
• Represented a solar energy producer in the negotiation of an agreement for the manufacture and supply of solar plant components

Cloud Services and Licensing

• Represented a leading global lodging company in the negotiation of an agreement for the customization and use of a property management system on a global basis under both a cloud and licensed/hosted model
• Represented a national foodservice sales agency in the negotiation of an agreement for cloud-based customer relationship management (CRM) software
• Represented a leading global lodging company in connection with the licensing of point-of-sale software and related equipment and support services
• Represented a leading global lodging company in the negotiation of an agreement for a cloud-based hospitality learning platform, and the design and production of custom training content

IT Outsourcing

• Represented a leading technology company in the negotiation of an IT outsourcing agreement for application development and maintenance, data center, managed network, managed security, identity and access administration, service desk, end user computing, application operations, enterprise print and database, and middleware services
• Represented a utility company in multiple transactions for the outsourcing of its IT infrastructure and application development and maintenance functions
• Represented a leading international pallet and container pooling company in the outsourcing of its computer, data center, network, managed security, database, service desk, end user support and user administration functions
• Represented a leading global lodging company in the outsourcing of its IT infrastructure and application development and maintenance functions to five service providers
• Represented an agricultural supply company in the outsourcing of its IT infrastructure and application development and maintenance functions
• Represented a global vehicle and equipment component supplier in the negotiation of an agreement for colocation services

Business Process Outsourcing

• Represented a film studio in connection with the outsourcing of its global finance and accounting functions
• Represented a leading global lodging company in the negotiation of multiple agreements for the outsourcing of its human resources, recruiting and procurement functions
• Represented an offshore oil and gas engineering and construction company in the outsourcing of its finance and accounting functions
• Represented a utility company in the negotiation of an agreement for facilities management services
• Represented an agricultural supply company in the outsourcing of its finance and accounting functions on a global basis
• Represented an apparel company in the negotiation of agreements for warehousing, logistics and distribution services

Systems Implementation and Integration

• Represented a utility company in the negotiation of a systems implementation and integration agreement for a new customer service platform
• Represented a utility company in the negotiation of an agreement for the implementation and support of a new digital platform and development of platform content