Outsourcing 2020: The Year Ahead

Wednesday, January 15, 2020
12:00 PM - 01:00 PM ET
11:00 AM - 12:00 PM CT
09:00 AM - 10:00 AM PT

Join us for a discussion on the top trends that will impact the outsourcing market in 2020.

Topics will include:

  • Analyst forecasts of where the market is and where it is going
  • Outsourcing as a means to disrupt (transform) business operations
  • The impact of cloud, automation and AI on outsourcing transactions
  • A look at the “Partner Ecosystem”
  • Focus on customer experience and outcomes


  • Barbara Melby | Partner, Morgan Lewis
  • Richard Pierle | Managing Partner and CEO, Pier Digital Advisory Services

CLE credit: CLE credit in CA, FL, IL, NJ (via reciprocity), NY, PA, TX, and VA is currently pending approval.