SSON – Intelligence Automation: Is Your BPO Robo Ready?

August 02, 2017

This interactive session is designed for people who are considering RPA as part of a BPO solution. After a briefly discussing contracting for BPO and why it is different from other contracting, we will explore how shifting technology paradigms affect the BPO value proposition. This will be a highly practical session with key takeaways that you can use right away. Some of the topics we will cover include:

  • “Gotchas” to watch out for in the procurement process
  • Strategies for unlocking the value of RPA in existing deals
  • Why some strong pricing terms can be a wolf in sheep’s clothing
  • Avoiding transformation pitfalls that can sink your deal