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Debt Collectors Will Soon Be Allowed to Reach You by Text, CBS Moneywatch

November 05, 2020

Morgan Lewis of counsel Eamonn Moran spoke with CBS Moneywatch about the US Consumer Financial Protection Bureau’s (CFPB’s) final rule regarding how collectors can use new communication methods. "In terms of resources, personnel, costs — you would imagine the [collection] industry is anxious to move away from phone communication," said Eamonn in the article. He added that while the CFPB did not limit the number of texts, emails, or social media messages that a debt firm can send, a collector can run afoul of the law by sending too many messages.

Read the full CBS Moneywatch article >>