Press Release

Morgan Lewis Singled Out for Client Service Excellence by In-House Counsel

December 02, 2014

Firm Maintains Number Four Ranking in 2015
BTI Client Service A-Team “Client Service 30”

NEW YORK, December 2, 2014: Morgan Lewis is ranked number four among an elite group of 30 large law firms singled out by corporate counsel for client service excellence in the authoritative BTI Client Service A-Team 2015 guide.

Morgan Lewis is one of only three firms from the A-Team listing that also appears in “The BTI Client Service 30,” a list of firms that received the most client recognition across 17 of the survey’s categories for each of the past 14 years. Morgan Lewis maintained its number four ranking from 2014, after rocketing up the ranks of BTI’s Client Service A-Team list in 2013, when the firm climbed 21 spots from 25.

In selecting Morgan Lewis for these honors, inside counsel at some of the world’s largest companies cited the firm’s focus on clients and its commitment to serving them, as well as the firm’s cost- effectiveness. In addition, Morgan Lewis’s “breadth and depth” and “helpful seminars and client communications” were highlighted. Clients also praised the firm's understanding of their businesses and innovative approach to legal solutions for business challenges.

BTI Consulting Group is a leading provider of strategic market research to law firms and professional services firms that has frequently recognized Morgan Lewis at the top of its rankings. For example, on the heels of almost identical rankings last year, the BTI Litigation Outlook Report 2015 recently named Morgan Lewis one of only five Complex Employment Litigation "Powerhouses," and only one of three Class Actions and Torts Litigation "Powerhouses." Litigation “Powerhouse” selections are based on 300 one-on-one interviews conducted by BTI with corporate counsel from Fortune 1000 companies across 15 industries.

In April 2014, BTI ranked Morgan Lewis among the top 10 best branded law firms serving large clients in its annual Brand Elite: Client Perceptions of the Best-Branded Law Firms report. “The firm’s commitment to help and its track record of superior service drive client recommendations and top consideration for premium work,” BTI noted in its report. Clients interviewed for the report called Morgan Lewis “exceptionally attentive” and applauded its readiness to “pull out all the stops” to better meet their needs.

Previously, in its March 2014 Client Relationship Scorecard, BTI ranked Morgan Lewis number two out of 650 firms serving large clients. And in February 2014, Morgan Lewis became the first law firm in BTI’s 13-year history to place as many as 10 lawyers on its Client Services All-Stars list in a single year.

“Because clients are at the core of everything we do, I can’t imagine a more important metric than client service for comparing how well Morgan Lewis performs and differentiates itself in the global marketplace,” said Firm Chair Jami McKeon. “It’s also incredibly gratifying to hear that clients are saying to a third-party like BTI, with whom they can be thoroughly honest. There’s nothing more gratifying than anticipating and meeting our clients’ needs on every parameter important to them as a business.”

Added BTI President Michael B. Rynowecer, “Corporate counsel recognize Morgan Lewis as one of the few firms consistently delivering world-class client service. The firm is singled out for delivering best-in-class value along with its virtually unmatched commitment to help clients. This explains how Morgan Lewis has remained in the elite BTI Client Service 30 for 14 years in a row, and why corporate counsel see Morgan Lewis as defining new heights in client service performance.”

About Morgan, Lewis & Bockius LLP
Founded in 1873, Morgan Lewis offers more than 2,000 lawyers, patent agents, benefits advisers, regulatory scientists, and other specialists—in 28 offices across the United States, Europe, Asia, and the Middle East. The firm provides comprehensive litigation, corporate, transactional, regulatory, intellectual property, and labor and employment legal services to clients of all sizes—from globally established industry leaders to just-conceived start-ups. For more information about Morgan Lewis or its practices, please visit us online at www.morganlewis.com.

 

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