Consumer Protection Defense

Primary contacts

Daniel S. Savrin, Kathleen M. Sanzo, Kenneth M. Kliebard, J. Gordon Cooney, Jr., Molly Moriarty Lane, Gregory T. Parks, Nicholas M. Gess

Our market-leading consumer protection team handles the full range of issues affecting manufacturers of consumer products and providers of consumer services. We represent businesses in all types of consumer protection matters, including federal, state, and local investigations, and class action, qui tam, regulatory, and individual litigation matters. Consumer protection challenges often present themselves in a variety of forums and our team is positioned to provide full, coordinated, and effective representation of any and all related matters.

We have consumer protection experience at all levels of government and in state and federal courts throughout the United States. We defend matters in areas traditionally associated with consumer protection, such as advertising and marketing, as well as the growing number of areas where government agencies and private parties have looked to extend the reach of the enforcement tools and treble damages recovery measures associated with consumer protection enforcement. Our team includes a broad array of lawyers with specific subject matter experience to attend to compliance and risk management measures designed to limit consumer-facing companies’ exposure to investigations and litigation.

Government Investigations

Our team includes high-ranking former federal government officials, enforcement lawyers and prosecutors, a former state attorney general and former state attorney general enforcement lawyers, and other thought leaders in the area of consumer protection law. We represent clients before the Federal Trade Commission (FTC), the Consumer Financial Protection Bureau (CFPB), the Consumer Product Safety Commission (CPSC), the Food and Drug Administration (FDA), the Office of the Comptroller of the Currency (OCC), as well as the US Congress and other federal agencies that have increasingly become involved in consumer protection matters. With the support of Morgan Lewis Consulting, which focuses on advising companies in multi-state attorney general investigations, we advocate for clients targeted by individual and multistate attorney general investigations, and work toward coordinated resolution of investigations often brought by multiple federal, state, and local government agencies.

Litigation

We have secured groundbreaking results in terms of ultimate resolution of class action litigation and interpretation of consumer protection law, unfair and deceptive trade practices statutes, and class action procedure. Our litigators represent parties in individual consumer protection matters, including in Lanham Act litigation, and proceedings before the National Advertising Division (NAD) of the Better Business Bureau. We also pursue pre-enforcement and other expedited challenges to laws, regulations, and agency decisions that pose threats to our clients’ interests.

Compliance and Risk Management

We advise corporate clients on the full range of consumer protection compliance matters and management of the risks of litigation and government enforcement actions. Leveraging our extensive knowledge of the regulatory environment and our consumer protection enforcement and litigation experience, we help clients develop and implement practical and effective compliance solutions.