Tech & Sourcing @ Morgan Lewis

TECHNOLOGY TRANSACTIONS, OUTSOURCING, AND COMMERCIAL CONTRACTS NEWS FOR LAWYERS AND SOURCING PROFESSIONALS
Please join us on Thursday, May 16, 2024 from 2:00–3:00 pm ET as partners Amanda Robinson and David Plotinsky discuss recent increased US congressional attention on technology companies. This will include discussion of the rise in investigations/interest in artificial intelligence (AI), electric vehicles, green technology, and investments into or from technology companies with China ties, as well as practical tips on responding to a congressional letter or subpoena.
Please join us on Monday, May 13, 2024 at 12:00–1:00 pm ET as partners Steven Stone, Mike Pierides and Kristin Lee cover the latest US, UK, and European financial services regulatory expectations regarding artificial intelligence (AI). The discussion will include AI policies, procedures, third-party risk management, AI technology governance, and risk factor disclosures.
Our Technology Marathon, now in its 14th year, is an annual series of webinars tailored to explore pivotal topics, trends, and developments in the technology sector. These webinars are designed to inform and benefit our clients and colleagues.
This blog is the finale to our Cracking AI and Outsourcing Conundrums series, a series in which we’ve discussed thought-provoking topics and set the stage for dynamic discussions with outsourcing customers and providers on the opportunities and risks of generative AI (GenAI) solutions in the outsourcing space. In this Part 4, we examine certain top-of-mind issues arising in connection with ownership and use rights when leveraging GenAI.
Please join us on Wednesday, May 8, 2024 from 12:00–1:00 pm ET as partners Rahul Kapoor and Ksenia Andreeva and associate Shokoh H. Yaghoubi discuss the benefits and challenges of open source software (OSS) and its connection with permissive and copyleft licenses, compatibility issues, and the intersection of OSS and AI.
Welcome to Part 3 of our Cracking AI and Outsourcing Conundrums series. In Part 1, we discussed at a high level the challenges of requiring outsourcing providers to drive innovation through the use of generative AI (GenAI) while at the same time complying with an outsourcing customer’s AI policies. In Part 2, we dove into the conundrum of balancing a company’s need for enhanced quality checks with the desire (by the company and the outsourcing provider) to drive productivity and realize savings.
In Part 1 of our Cracking AI and Outsourcing Conundrums series, we discussed at a high level the challenges of requiring outsourcing providers to drive generative AI (GenAI) innovation while at the same time complying with companies’ AI policies. One of the challenges we identified was that many outsourcing agreements impose aggressive savings commitments, to be realized through the implementation of technology solutions that enable headcount or other cost reductions.
Innovation: all companies want their outsourcing providers to be at the forefront, whether accomplished by proposing ideas, implementing solutions as part of their business-as-usual services, or offering savings based on productivity commitments or other demonstrable business impact. Some outsourcing providers may even use innovation as a key differentiator during the sales cycle, putting real dollars at risk if innovation projects don’t realize promised savings. And what innovation is more top of mind presently than the use of artificial intelligence?
Join partners Don Shelkey, Kirstin Hadgis, and Ezra Church at 11:30 am–1:00 pm ET on Tuesday, February 27, 2024 as they discuss key considerations that may impact M&A transactions related to privacy and data security. The session will include a spotlight on the impact of artificial intelligence on such transactions.
An ever-increasing number of companies are choosing to use chatbots on their website, in their sales organizations, and to help with customer service. In fact, according to Vantage Market Research, the chatbot market will grow over 23% by 2030. A chatbot can provide a useful tool for consumers who are looking for quick and easy access to information as well as companies looking to provide a high level of attention and service, while allowing its employees to focus on other demands. However, companies should remain aware of and monitor the information the chatbot is sharing.