Key Considerations When Allowing a Vendor To Train Its AI Models on Customer Data, Architecture & Governance Magazine

Partner Vito Petretti and associate Katrina Slack co-authored an article for Architecture & Governance Magazine examining the legal, contractual, and operational considerations organizations should evaluate before permitting technology vendors to use customer data to train artificial intelligence (AI) models.

The authors discuss how AI training rights can extend far beyond traditional service-improvement provisions, raising important questions around data usage, intellectual property, confidentiality, trade secrets, and long-term control of proprietary information. They outline key areas for diligence, including understanding how vendors intend to use customer data, assessing technical safeguards, and negotiating contractual protections that align with an organization’s risk profile, regulatory obligations, and business objectives. 

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