Frozen Food Worker Loses Discrimination Claim Over Cold Conditions, People Management
July 02, 2026Partner Louise Skinner was quoted by People Management in an article examining an employment tribunal decision that dismissed a disability discrimination claim brought by a worker whose Raynaud’s syndrome was exacerbated by cold working conditions.
The article explores when an employer’s duty to make reasonable adjustments is triggered and the importance of responding appropriately once a health condition is known. Louise emphasized that employers should carefully assess available adjustments and maintain clear communication throughout the process. Where no reasonable adjustment is possible, employers should “note and communicate this to the employee” and “consider all the facts, take into account appropriate feedback and advice from relevant parties and communicate with the employee,” Louise said.