Barbara Melby has been active in the outsourcing and commercial transaction legal market for the last 20 years. As leader of the firm’s technology, outsourcing & commercial transactions practice, and one of the leaders of its privacy and cybersecurity practice, she represents clients in such complex transactions as outsourcing, strategic alliances, technology and data-related agreements, and other services transactions. She also advises businesses on privacy and security issues that arise in transactions involving sensitive data and technologies.
Barbara is recognized as a leading outsourcing attorney, counseling clients in structuring, negotiating, realigning, and terminating information technology (IT) outsourcing and business process outsourcing (BPO) relationships. This includes human resources (HRO), finance and accounting, procurement, research and development, logistics, and facilities outsourcing. She collaborates with clients on transactions for onshore, offshore, managed and co-sourced solutions.
With a diverse client base from the financial services, life sciences, hospitality, energy, health, and retail industries, Barbara assists with technology and data acquisition and implementation and service agreements. Her experience includes enterprise resource planning (ERP) implementation, licensing, software as a service (SaaS), information as a service (IaaS), e-commerce, data acquisition and services, cloud computing, and mobility agreements.
In addition to working with clients on complex outsourcing, technology and data transactions, she helps clients develop contracting and governance strategies for commercial transaction portfolios. She implements a variety of coverage models, including mixes of in-house and Morgan Lewis resources, and tailors them to meet clients’ needs. She coordinates support of commercial contracts for direct and indirect spend for the global procurement organizations of several Fortune 500 companies.
Barbara recently oversaw a global multitower IT and business process outsourcing transaction for a leading pharmaceutical company. She also helped a leading financial institution with a global HRO agreement, and participated in the renegotiation and restructuring of a long-term, multitower IT and business process outsourcing transaction. Other representations include a global financial and accounting services outsourcing (FAO) transaction, and a warehousing and logistics outsourcing transaction.
Barbara co-authored two seminal works in the outsourcing field, Information Technology Outsourcing: Process, Strategies, and Contracts, and Business Process Outsourcing: Process, Strategies, and Contracts (both John Wiley).
She also speaks on outsourcing and technology transactions at business, legal, and professional conferences. She spearheaded the launch of, and continues to lead, Morgan Lewis’s blog on technology, outsourcing, and commercial transactions—Tech & Sourcing @ Morgan Lewis.
Boston University School of Law, 1991, J.D.
Vassar College, 1987, B.A.
District of Columbia
Awards and Affiliations
Listed, Chambers USA: America's Leading Lawyers for Business (2005–2016); Band 1 (2008–2016); Technology & Outsourcing (2016)
Listed, Chambers Global: The World's Leading Lawyers (2008–2017)
Listed as a Leading/Recommended Lawyer for Outsourcing in PLC Which Lawyer? Yearbook (2008–2010)
Listed, Legal 500 United States (2008–2016)
Named "HRO Attorney of the Year" by the Human Resources Outsourcing Association
Listed, HRO Superstar, HRO Today (2006–2009)
Editor, Boston University Law Review
Distinguished Scholar, Boston University School of Law