In the second of a two-part series about how major law firms are integrating artificial intelligence (AI) into their operations, The American Lawyer quoted Chief AI & Knowledge Officer Colleen Nihill discussing the importance of working with lawyers so they understand what the technology can and cannot do.
“We’re bringing those tools to them in connection with their role, and showing where their role and use case meets, and making sure that they understand those capabilities and limitations,” Colleen said.
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