Outsourcing 2021: The Year Ahead

Tuesday, January 12, 2021
12:00 PM - 01:00 PM ET
11:00 AM - 12:00 PM CT
09:00 AM - 10:00 AM PT

Join us in saying goodbye to 2020 and welcoming a new year, with a dynamic discussion of the promise and challenges of the outsourcing industry in 2021.

Topics will include:

  • Analyst forecasts of where the market is and where it is going
  • Leveraging of outsourcing solutions in turbulent times to enable scalability and new technologies
  • Outsourcing and enhancing the customer digital experience
  • Top of mind legal issues impacting the outsourcing industry for 2021

CLE credit: CLE credit in CA, FL, IL, NJ (via reciprocity), NY, PA, TX, and VA is currently pending approval. CPD credit is also pending approval.