Tech & Sourcing @ Morgan Lewis
Software-as-a-service (SaaS) agreement renewals are often viewed as routine procurement exercises focused primarily on pricing and continued access to services. In practice, however, renewals present an important opportunity for customers to reassess legal, operational, and compliance risks that may have evolved since the agreement was originally negotiated.
As more and more purchases of digital content happen online, without delivery of any physical media to the purchaser, consumers may not be able to access their purchased content in situations where vendors have removed such content from their online libraries, platforms, or apps unilaterally as the result of the expiration or revocation of the content rights. In response to numerous consumer complaints about this occurred or threatened loss of access rights to content purchased online, California Governor Gavin Newsom signed AB-2426 into law on September 24, 2024. The bill will come into effect on January 1, 2025.