Forbes has listed its top outsourcing trends in the Asia-Pacific (APAC) region for 2019. The APAC region has long been the dominant region for outsourcing, although it is facing competition from emerging outsourcing markets in other regions. Trends include the growing presence of outsourcing in Malaysia, shifting resource models, and personnel shortages.
NEWS FOR LAWYERS AND SOURCING PROFESSIONALS
Morgan Lewis partners Ksenia Andreeva (Moscow), Anastasia Dergacheva (Moscow), and Simon Lightman (London) will host a webinar, Outsourcing Across the Globe: Focus on Russia, discussing how best to localize your global outsourcing contracts for operations in Russia.
Topics to be discussed include:
- Outsourcing issues facing multinational companies and vendors
- Tips on efficiently implementing services agreements for Russian companies
- Considering regulatory compliance for Russian transactions
The webinar will take place on Wednesday, March 20, from 9:00 am to 10:00 am (ET)/2:00 pm to 3:00 pm (GMT)/5:00 pm to 6:00 pm (MSK).
March is a busy month for webinars at Morgan Lewis. Check out the Morgan Lewis website for a number of webinars coming up in March that are of interest to technology and sourcing lawyers and professionals. A few that caught our eye:
- March 12 - Cyber Insurance: Is Your Company Covered?
- March 12 - M&A Academy: Bridging the Gap with Transition Services Agreements
- March 13 - Global Public Company Academy: Cryptocurrency and Blockchain Developments
For a complete listing of firm events and CLE opportunities, visit our Global Events Calendar.
Outsourcing agreements are typically long-term arrangements and the functions outsourced, whether IT or business processes, often key to the continued operation of the customer’s business. It is therefore important that both the customer and the supplier undertake due diligence prior to entering into such arrangements to ensure that, for example, both parties are clear as to the customer’s service requirements and objectives and how these will be met by the supplier.
In this post, we look at due diligence from the perspective of both the customer and the supplier.
Morgan Lewis partners Mike Pierides (London) and Peter Watt-Morse (Pittsburgh) will host a webinar, Renegotiating Service Deals, discussing, from the perspective of both customers and vendors, how best to renegotiate existing technology and outsourcing service contracts.
Topics to be discussed include:
- Business issues and drivers in technology negotiations
- Renegotiation levers and avoiders in existing outsourcing contracts
- How to improve your contract through negotiation
The webinar will take place on Wednesday, February 27, from 12:00 pm to 1:00 pm (ET)/5:00 pm to 6:00 pm (GMT).
In business process outsourcing (BPO) transactions, some of the toughest negotiation points often involve responsibility for compliance with applicable laws and regulations. If you have negotiated BPO transactions, you know that there is not an industry position that can be applied across the board on all deals. We find key determiners as to how responsibility is allocated to include the type and size of the transaction, whether the service is a “utility” or one to many model, the intended scope of the service offering, impact to fees (if any), vendor capabilities, and negotiating leverage.
Customers in outsourcing arrangements are coming to expect (or starting to demand) that their providers have the resources, technology, and know-how to leverage automation software—whether robotics desktop automation (RDA) or robotics process automation (RPA) software—to enhance the capabilities and efficiencies of IT and business processes. While the software promises big benefits, such as higher levels of accuracy, scalability, and cost-savings, as with the implementation of any new technology, there are new challenges to consider.
In this post we take a look at the top five issues to consider when contemplating the use of automation software in your outsourcing transaction.
When polling fellow tech lawyers about blockchain, most of them seemed to be waiting out getting up to speed on the technology to see if the hype would stick and whether clients would actually implement blockchain solutions at an enterprise level. Would blockchain for business applications, such as supply chain and data transfer, explode like the “cloud” and “automation” or fall by the wayside as other technologies outpaced it?
While the staying power of public cryptocurrency platforms is still in question, the use of blockchain technology to enable business solutions seems to be increasing, with blockchain use cases moving from the innovation lab into implementation.
Reece Hirsch, Morgan Lewis partner and editor of the Bloomberg Law California Domestic Privacy Profile, is hosting a webinar, California Privacy Law Update: The California Consumer Privacy Act and More, during which he will review some of the latest developments in California privacy legislation.
California has long taken an innovative approach to privacy legislation and there were many developments in the state in 2018 and going into 2019. Webinar topics will include the following:
- Continuing evolution of the California Consumer Privacy Act, including insights from the Department of Justice’s January public forums
- Internet of Things security law
- Bot transparency law
- Endorsement of the 23 Asilomar AI Principles
- Lodging and common carrier privacy law
- Consumer reporting agency security law
The webinar will take place on Wednesday, February 13, from 1:00 pm to 2:00 pm ET.